Public Administration · 1991
A Public Management for All Seasons?
Christopher Hood
Public Administration
The research approach
Critically analyzes new public management doctrines, their intellectual origins, their appeal and the criticisms surrounding their application to public services.
What the research finds
Claims that one managerial doctrine suits every setting are challenged by tensions among administrative values that cannot be resolved solely through efficiency arguments.
Why it matters for management
Provides a framework for debating public sector reform and evaluating whether management innovations preserve the values expected of public institutions.
Scope & limitations
This conceptual discussion does not evaluate a specific digital government intervention or provide empirical estimates of reform outcomes.
