Leadership & Teams · 1999
Psychological Safety and Learning Behavior in Work Teams
Amy Edmondson
Administrative Science Quarterly
The research approach
Combines several field research methods in manufacturing teams to examine relationships among psychological safety, team learning, efficacy and performance.
What the research finds
Teams reporting greater interpersonal safety also showed more learning behavior; the analysis linked this learning to the relationship between safety and team performance.
Why it matters for management
Helps participants examine leadership practices that enable questions, feedback and discussion of mistakes when teams work with intelligent systems.
Scope & limitations
The study concerns teams within one manufacturing company; its findings should not be treated as a guaranteed causal effect across every organizational context.
